We have been providing outstanding products and services to our customers for over 100 years. In that time, we've learned a lot about what our customers expect from a great bookstore.

Customers can return most items they have purchased from University Book Store for a cash or credit refund within 30 days of purchase with receipt, as long as it is still in saleable condition. Without a receipt, items can be returned for store credit only, at our discretion.

Purchases made with a credit voucher or gift card can be returned for store credit.

All sales of clearance merchandise are final.

If for any reason you are not satisfied with your web purchase, you may return it to any University Book Store location.

The following departmental exceptions apply:

U-District Store
Autumn: October 13
Winter: January 17
Spring: April 11
Summer:

• Full Term: July 5
• A Term: June 27
• B Term: July 28

Tacoma Store
Autumn: October 7
Winter: January 20
Spring: April 14
Summer:

• Full Term: July 6
• A Term: June 29
• B Term: July 30

Bothell Store
Autumn: October 7
Winter: January 19
Spring: April 12
Summer:

• Full Term: July 7
• A Term: June 27
• B Term: July 30

Health Sciences Store
Autumn: October 7
Winter: January 20
Spring: April 13
Summer:

• Full Term: July 6
• A Term: June 29
• B Term: July 30

Return deadlines are the last days for students to return textbooks in their original condition with receipt for a full refund. Textbooks cannot be returned after a class has ended.

1. Item(s) must have been purchased within the last 30 days.
2. Item(s) must be unopened, in original condition, and accompanied by all original packaging.
3. Item(s) must be accompanied by the cash register receipt or store credit will be issued.
4. There are absolutely no returns on computer systems.