As a customer of University Book Store, your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information.
In this policy, "personal information", means any information by which you can be identified or contacted, such as your name (first and last) address (city, state, zip) email address, telephone number, etc.
We collect personal information when communicating or interacting with you through our stores or ubookstore.com, the vanity url for www.bookstore.washington.edu. Some examples include:
We may also collect personal information about you from other third parties such as demographic firms, to make our future service and marketing efforts more efficient and personalized. When you visit our websites we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data.
Information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience such as:
We also may use your personal information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.
In rare instances, we may share your information with select partners to better serve you. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from University Book Store. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, to advise you of a product recall, detect and protect you or us from fraud or theft, manage information security or bring legal action to protect your rights or the rights of University Book Store. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.
We conduct video surveillance at our stores for security, fraud and loss prevention purposes and for incident reporting purposes. We use the images and information from such videos only as required for such purposes and for certain operational purposes, such as to measure traffic patterns in our stores.
We often videotape our speakers, product demonstrations and author events. When doing so, the camera focuses on the speaker, demonstration or author, not the guests in attendance, although at times, an attendee may be on tape, due to the proximity to the speaker. These videos are placed on our social media outlets — Facebook, Twitter, Google+ and YouTube. It is our intention to only show the presenter. Customers are advised of the taping prior to the start of an event and have the option to relocate to another seat or location should the possibility of appearing on video be of concern. Children under the age of 13 are not recorded or taped without the written consent of a legal guardian or parent.
Our website uses "cookie" technology. A cookie is small data file that is placed on the hard drive of your computer when you visit a website. A session cookie expires immediately when you end your session or close your browser. A persistent cookie stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is small string of code that represents a clear graphic image and is used in conjunction with a cookie.
When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information, such as a unique user ID that is used to track your usage of our website. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web site such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the web beacon is placed and details about any items that were purchased.
We use third party service providers to serve banner ads and/or links on our behalf across the internet.
Visit: http://www.google.com/policies/privacy/ for more detailed information on retargeting and search advertising practices and privacy.
Visit: https://support.google.com/analytics/answer/2838718?hl=en for more detailed information on our use of and privacy in Universal Analytics.
You may choose to opt out of such tracking by visiting Google Analytics at: https://tools.google.com/dlpage/gaoptout/.
University Book Store invites you to socialize and share your book, author, Husky, UW, student with your friends using social media outlets such as Facebook, Twitter, Tumblr and YouTube. If you choose to use these outlets, you may be sharing profile elements, including comments. This sharing is subject to each social media outlet's privacy policies.
If you are under 18 years old, you may use the University Book Store network only with the consent of a parent or guardian.
While University Book Store endeavors to ensure that the University Book Store network is available at all times, University Book Store, in its sole discretion, reserves the right to refuse service, terminate your account, remove or edit content, or revoke access. University Book Store shall not be liable if, for any reason, the University Book Store network is unavailable to you.
You are prohibited from:
The University Book Store network and all information, content, materials, products, (including software) are services included on or otherwise made available to you through the University Book Store network and are provided on an "as is" and "as available" basis, unless otherwise specified in writing. University Book Store makes no representations or warranties of any kind, express or implied, as to the operation of the network or the information, content, materials, products or services included on or otherwise made available to you through the network, unless otherwise specified in writing. You expressly agree that your use of the University Book Store network is at your own risk.
To the full extent permissible by applicable law, University Book Store disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. University Book Store does not warrant that
University Book Store will not be liable for any damages of any kind arising from the use of the University Book Store network or from any information, content, materials, products including software or services included on or otherwise made available to you through the University Book Store network, including but not limited to direct, indirect, incidental, punitive and consequential damages, unless otherwise specified in writing.
University Book Store will never knowingly request or collect personal information from anyone under the age of 13 without parental or guardian consent. If you are under 13, please do not provide your personal information on the University Book Store website.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to use using this website. To help guard your information, our website uses secure HTTP (HTTPS). HTTPS encrypts information transmitted between you and our website, so only you and University Book Store are able to view your information. Please understand that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look for any of the following: